Management Training
Management Basics for Frontline
and First Time Managers

Training Overview and Course Description

Charting the topics for management trainingQuality management training helps newer managers avoid needless rookie mistakes. Promising careers are often derailed in the transition from team member or individual contributor to manager. The learning curve is steep and pitfalls abound.

We have designed this course to accelerate the learning curve and flatten it out.

The emphasis throughout the course is on principles and skills that will sustain a management career at all levels, whether in lower management, middle, management, or upper management.

This course on Management Basics for Frontline and First-Time Managers is ideal for people who have no academic background in management or who did not have training in management skills as part of their career preparation. Supervisors being prepared for promotion to management will also profit from this training.

Content for Management Basics is drawn from our proprietary LeaderTrack® Professional Development Series for Managers and Leaders.


We gladly tailor any of our training courses to the specific needs of your organization. Customization is included in the standard fee.

Training Location:

Delivered worldwide as an in-house, off-site, or conference program. Presentations offered in English only.


Based on the needs and scheduling requirements, of your organizzation, we can conduct this training in a condensed one-day version, or in a two-day or three-day format which expands on the themes of the training. If full-day trainings are not convenient for you, we can break the course into multiple half-day segments.

In North America multi-day trainings can be scheduled on non-consecutive days and may even be weeks apart. This permits you to provide monthly or quarterly training programs and use Management Basics as the curriculum.


PowerPoint presentations, group discussion, case studies, video clips, small-group breakouts, application exercises

Standard Fee:

The standard fee is all-inclusive. It covers pre-event coordination, customization, post-event evaluations, handouts, workbooks, and other participant materials, along with incidental expenses. (A slight additional fee may be incurred for more than 15 participant notebooks.) No travel fee for trainings in the greater Dallas-Fort Worth area.

Full-day training format in North America

  • One-day: $2750
  • Two-day: $4750
  • Three-day: $6250

Half-day training format in North America

  • One-day: $1450
  • Subsequent days: $1200 each

Management training outside of North America: $600 surcharge per day on standard fee


We provide discounted fees for

  • non-profits and NGOs
  • trainings for multiple groups within a single organization, even at different locations
  • combining several LeaderTrack® training courses into a multi-day or multi-location management education program

We also have special pricing for convention or conference breakout presentations.

Related Services:

Our clients commonly combine management training with one-on-one leadership coaching for some or all of the participants.

Additional Training Options

Sample Outline

Here are topics typically covered in Management Basics for Frontline and First-Time Managers when taught in a multi-day format. Shorter-duration trainings build around a sub-set of these subjects. The final outline is always developed in collaboration with the client. And at the client's request, the course may include topics not listed below.

Why you are a manager

Challenges associated with:

  • Becoming a manager for the first time
  • Becoming a manager of managers
  • Initial entry into top management
  • Managing former peers

Five expectations of every manager

Qualities of good managers

The mandate and definition of management

Viewing management from a process perspective

Maintaining an appropriate span of management

The six roles of management

  • Organizing
  • Oversight
  • Coordination
  • Planning
  • Execution
  • Control

Primary management duties within each role

Styles of management: the pros and cons of each

  • Directive styles
  • Commanding
  • Bureaucratic
  • Non-directive styles
  • Collaborative
  • Empowering
  • Servant
  • Facilitative
  • Democratic
  • Laissez-faire
  • Auxiliary styles
  • Coaching
  • Transformational
  • Affiliative

Essentials for managerial success

  • Good planning
  • Setting and monitoring goals
  • Establishing clear lines of responsibility
  • Enforcing accountability