Management Basics for Frontline
and First Time Managers

Training Overview and Course Description

Classroom or Virtual Instruction

Charting the topics for management training

Quality management training helps newer managers avoid needless rookie mistakes.

Promising careers are often derailed in the transition from team member or individual contributor to manager. The learning curve is steep and pitfalls abound.

We have designed this course to accelerate the learning curve and flatten it out.

From beginning to end, the emphasis in the course is on principles and skills which will sustain a management career at all levels, as it progresses from lower management to middle and upper management.

This course on Management Basics for Frontline and First-Time Managers is ideal for people who have no academic background in management or who did not have training in management skills as part of their career preparation. Supervisors being prepared for promotion to management will also profit from this training.

Content for Management Basics is drawn from our proprietary LeaderTrack® Professional Development Series for Managers and Leaders.


We tailor this training to your organization's unique leadership and management challenges and to its specific needs. Customization is included in the standard fee.


At present, all LeaderPerfect leadership and management trainings are conducted by Dr. Mike Armour, SLDI's founder and managing principal.

Training Location:

We deliver this course worldwide as an in-house, off-site, or conference program. The content can also be adapted for virtual delivery. Please note: We do not currently offer this course for public enrollment. We teach it solely by contract with specific businesses, nonprofits, or government entities.

Language of Instruction:

We only offer presentations in English, but are glad to utilize translators in non-English settings. For decades, Dr. Mike Armour (the instructor) has used translators to conduct trainings on four continents.


Based on your needs and scheduling requirements, we offer this course in a variety of time frames.

  • We can present it in a condensed version as a one-day program.
  • Or we can provide a more thorough presentation over two or three days.
  • Alternatively, we can break the course into multiple half-day segments delivered periodically over an extended period.

In North America (and for virtual presentations anywhere in the world), multi-day trainings can be conducted on non-consecutive days. You can even schedule sessions weeks apart. This permits you to provide monthly or quarterly training programs and use Advanced Leadership Skills and Principles as the curriculum.


PowerPoint presentations, group discussion, case studies, video clips, small-group breakouts, application exercises

Standard Fee:

The price for this course is an all-inclusive, flat fee. The fee is determined by the number of training days, not the number of participants. This allows you to contract and budget for specific training dates without knowing the number who will take part.

Several factors figure into your fee. For a full explanation, see our standard training fee schedule

Themes and Topics

Here is a sampling of topics typically covered in Management Basics for Frontline and First-Time Managers when taught in a multi-day format. Shorter-duration trainings build around a sub-set of these subjects. The final outline is always developed in collaboration with the client. And at the client's request, the course may include topics not listed below.

Why you are a manager

Challenges associated with:

  • Becoming a manager for the first time
  • Becoming a manager of managers
  • Initial entry into top management
  • Managing former peers

Five expectations of every manager

Qualities of good managers

The mandate and definition of management

Viewing management from a process perspective

Maintaining an appropriate span of management

The six roles of management

  • Organizing
  • Oversight
  • Coordination
  • Planning
  • Execution
  • Control

Primary management duties within each role

Styles of management: the pros and cons of each

  • Five directive styles
  • Six non-directive styles
  • Three auxiliary styles

Essentials for managerial success

  • Good planning
  • Setting and monitoring goals
  • Establishing clear lines of responsibility
  • Enforcing accountability

Related Services and Management Training

Our clients commonly combine management training with one-on-one leadership coaching or executive coaching for some or all of the participants.

Additional Training Options