Recently I was training a group of men and women who had become managers for the first time within the last year. Someone asked, “What are the most important qualities of really good managers.” I answered almost instinctively with five … Continue reading →
For decades now we’ve been told that collaboration is critical to enhanced performance, creativity, and productivity. Managers have been encouraged to shift from authoritarian styles of management toward more collaborative approaches. Creating Collaborative Space A similar shift has been underway … Continue reading →
Failure to delegate properly is a fundamental cause of organizational dysfunction. Most commonly this type of dysfunction rears its ugly head in one of four ways. First is insufficient (or even non-existent) delegation. In this case delegation is so limited … Continue reading →
In the November 2012 issue of Inc Magazine Jeremy Quittner offers an intriguing summary of strategies that companies are using successfully to engage and motivate Millennials. This generation of workers prefers electronic communication — email, instant messaging, and video or … Continue reading →
Wise leaders practice continuous encouragement. They presume that their people are more discouraged than they appear to be; more uncertain than they profess to be; and more insecure than they seem to be. It’s not our nature to voice our … Continue reading →
Jim Collins’ widely read volume Good to Great underscores the ability of introverts to be great leaders. Of the CEOs whose success he chronicles, the overwhelming majority were introverts. The demands of management and leadership, however, do not always align … Continue reading →
On one of my trips to Kenya I was interviewed on the business news program for a major television station in Nairobi. As we were waiting for the floor crew to finalize camera and light angles, the interviewer began joking … Continue reading →
As you move up the corporate ladder, four changing realities demand that you develop new mindsets. People who fail to make these adjustments either never make it to the top or have limited success when they get there First, the … Continue reading →
Have you ever noticed how quickly people unite in response to wholesale disaster? You see it in the wake of devastating storms. Or in the immediate aftermath of unthinkable events like 9-11. At such moments we show an amazing ability … Continue reading →