It's incumbent on leaders to bring out the best in people. It's therefore disconcerting when leaders encounter someone who is content with performing well below his or her capability.
It's easy for us to dismiss such poor performance as merely a motivation problem. And it may well be. But not necessarily.
In this episode I offer a simple template to help you determine whether motivation is indeed the issue, or whether one of three other culprits may lurk behind the inadequate performance.
I show you how to identify these culprits and how each of them calls for a different leadership response. Even highly motivated people, you will find, don't always perform up to their potential.